AJK Online Bill

When it comes to utility bills, the process can be a little convoluted, and an effort can be needed. However, with the progression of digital services, dealing with your electricity bills became a much less complicated process. Of these services, the Online Bill service specifically for AJK is a system that helps the residents of Azad Jammu and Kashmir. From checking to paying the bills and anything in between, including the understanding of peak hours and division information, this article has got you covered.

About AJK Online Bill

The AJK Online Bill system is a devised concept brought up in the Azad Jammu and Kashmir Electricity Department. The service short is to ensure that the consumers perform their electricity bill payments in a simplified and convenient manner. It creates transparency and makes the process easier and convenient for the residents of AJK by providing bill checking, payment modes and usage history.

How to Check Your AJK Online Bill

The process of checking for you AJK online bill is simple. Here are the steps you need to follow: Here are the steps you need to follow:

  1. Visit the Official Website: You can access the AJK Electricity Department through a website that belongs to the organization. This is where you can seed all the features relating to your electricity bill.
  2. Enter Your 14-Digit Reference Number: On this homepage, it is provided an input field containing 14 digits for the reference number, for users to input. This number is individual for each consumer and is given on any bill, which was issued earlier.
  3. View Your Bill: When you input your reference number, if you are using the online mode or port, you will click on the ‘View Bill’ button. It is here that the current bill replica with balances outstanding, billing date, as well as your past usage will be recorded on the screen.
  4. Download or Print: As an added benefit, you may choose to pay your bill online through My Spectrum and download a PDF of your charged amount or print the bill from this website.

How to Pay Your AJK Online Bill

Checking your AJK online bill is quite easier than paying it. Here are the payment options available:Here are the payment options available:

  1. Online Payment: The other convenient way to make the payment is through online which arranged in the official website of AJK Electricity Department and you have the facility of paying your bill through your credit or debit card. This is because it is easy to establish and is the quickest way to ensure that the business gets its products to the customers.
  2. Mobile Banking: Most of the banks have adopted the use of mobile applications to contain activities such as payment of utility bills. In most cases, you can just open the banking app on your phone, go to the bill payment menu, and then generate the bill by using the reference number.
  3. ATMs: Pay your bill with the cash terminal that is available in your banking hall. Using your card, make your selection of the payment of the bill and then get to input the reference number.
  4. Bank Branches: It is also possible to pay your bill at any branch of PSI or any other bank with which the company has made an agreement with. After the assessment, the teller will require the reference number and the amount due to be paid for processing and completion of the payment.
AJK Online Bill
AJK Online Bill

AJK Peak Hours Time

When you have an understanding of what peak hours means, then more likely than not you may start using your electricity in a smarter way and therefore, creating an opportunity to minimize on the bills you pay. This may be during specific hours in the day when electricity demand is at its densest or when the rates are particularly high. In AJK, people usually prefer to switch on the electric appliances during the evening time; 6:00 PM-10:00 PM. In the evening, when the energy demand is high, try to avoid using or switch off appliances that are not relevant and utilize energy-efficient devices.

AJK Divisions and Sub-Divisions

The AJK Electricity Department has Departments and Sub-Departments to control and supply the electricity facility in the region. Here is an overview:

  • Divisions: The potential divisions are Muzaffarabad, Mirpur, Kotli, Poonch, and others.
  • Sub-Divisions: It is for this reason that divisions are subdivided in order to instill efficiency in the administrative control and service provision. For instance, while Muzaffarabad division may comprise of Muzaffarabad district itself, it may also comprise of sub divisions like ; Upper Muzaffarabad, Lower Muzaffarabad and the likes.

AJK Online Bill Calculator

The AJK Electricity Department also offers consumers an online bill calculator for those who wish to know approximate figures for their monthly electricity bill. This tool is basically an application and it helps you to enter your electricity consumption in kilowatt-hours (kWh) to estimate the amount of the bill. Here’s how to use it: Here’s how to use it:

Access the Bill Calculator: Go to the AJK Electricity Department or the electricity department of the particular area and search for the bill calculator.

Enter Usage Details: Fill in the number of kilowatt hours you have used and convert it to kilowatt hours.

Calculate: This is an approximate bill based on current tariffs, and you can get the values by clicking the ‘Calculate’ button.

Checking AJK Online Bill History

Another advantage of AJK online bill system is the bill history where people can check how much electricity they have been using and how much they have been paying for it over some period of time if they are interested in that. This will enable you to track past bills as well as the payments that you made so that it can assist in the management of the consumption and the expenditure.

  1. Login to Your Account: Go to the official website of the AJK Electricity Department and then click on the Sign up or creating new account option if you don’t have an account and if you have, then you need to Log in first.
  2. Navigate to Bill History: Having logged into the system, navigate to the ‘Bill History’.
  3. View Past Bills: You can view your previous searched bills and also can download them again.

AJK Online Bill Payment 2024

In view of the above, in subsequent/future year, i.e., 2024 and onwards, the AJK Electricity Department has the following plans to improve its online services to customers. Some added enhancements and changes we can observe are that existing features are periodically updated to enhance bill payment convenience. Here’s what you can expect in 2024: Here’s what you can expect in 2024:

• Enhanced Mobile App: A new version of the mobile application that allows beneficiaries easier checking and payment of their bills.

• More Payment Options: Another advantage is further expansion of cooperation with other banks and payment platforms.

• Better Customer Support: Enhanced customer service with detailing on billing complications and tray.

The AJK Online Bill system is more beneficial for the residents of Azad Jammu and Kashmir as, it provide the convenient method to manage the electricity bill. Which, which, knowing how to check your bill and pay it, using bill calculator, and knowing timeframe of peaks, allows to manage your electricity consumption and costs. AJK consumers think that there is a lot of room for improvement in the current services provided to the electricity consumers but all this will change in the year 2024 and beyond as the AJK Electricity Department strives to come up with more services and even better services to its consumers.


The reference number of 14 digits is a number that applies to your particular connection in the supply of electricity. It is used in accessing the account to check the balance and make the bill payment online.

Your energum reference number is a 14 digit code which you can locate in any previous electricity bill.

Yes, it is in the AJK online bill system where one can pay the bill by using the CNIC (Computerized National Identity Card) number.

If you think that there is something with the amount that has been mentioned in your bill, then, you should get the customer service of AJK Electricity Department. They shall assist in sorting out any issues that may prevent the sale from taking place.

If you prefer to make the payments online, normally, there will be no extra charges imposed on your bill payments. But, as a general rule, do consult your bank, or the platform where you are making the payment, to find out if there are extra charges.